Is AzuriConnect a staffing agency?
No. AzuriConnect is software, not an agency. You remain fully responsible for hiring and supervision. The platform helps you enforce your staffing requirements and document decisions.
FAQ
AzuriConnect questions for providers and caregivers.
Clear answers about care facility staffing workflows, caregiver verification, urgent coverage, pricing, and the records AzuriConnect helps teams keep.
Providers
Care facility provider questions
Questions from Adult Family Homes, assisted living providers, group homes, and small residential care teams.
How does this help me during an inspection?
AzuriConnect is designed to reduce non-compliant staffing, shows which documents were valid on the day a caregiver worked, and generates a compliance summary in seconds. This supports calm, clear answers during inspections.
I only have a small facility. Is this too much for me?
No. AzuriConnect is designed for small, owner-run care facilities — including Adult Family Homes, assisted living, and group homes. Setup takes minutes, not hours.
Do caregivers pay anything?
No. Caregivers never pay to work. This helps you attract caregivers who are tired of agencies and placement fees.
Can I still use WhatsApp groups or agencies?
Yes. Many facilities start by using AzuriConnect alongside WhatsApp or agencies. Over time, most providers rely on AzuriConnect for regular staffing, documentation, and inspection safety. Agencies become a last resort, not the default.
What if I urgently need someone overnight?
Use the urgent broadcast feature to notify your verified caregiver pool right away. Caregivers who meet your credential requirements get the alert and can respond directly. You don't have to text individuals one by one — the system surfaces qualified people who are available.
Who decides what documents are required?
You do. You choose which documents are required, including CPR, TB, state-specific caregiver credentials, and more. AzuriConnect enforces your rules consistently.
What happens if a caregiver’s document expires?
You receive alerts before expiration. If it expires, affected bookings are blocked until updated. This helps keep compliance requirements current.
Is this expensive for a small care facility?
No. Pricing is designed to be predictable and affordable compared to agency fees and citation risk. There are no placement fees, no caregiver charges, and no long-term contracts.
Why not just keep using WhatsApp?
WhatsApp does not generate inspection records, does not keep compliance documentation, and does not document staffing decisions. AzuriConnect gives you records plus proof, not just names.
Is AzuriConnect only for Adult Family Homes?
No. AzuriConnect is built for small residential care facilities — including Adult Family Homes, assisted living, group homes, and residential care providers. We launched in Washington with a focus on AFHs, but the same staffing and documentation workflows apply across facility types.
Is this a job board?
No. Caregivers join the platform independently and can work across multiple facilities. Matching happens through open shifts and — on the roadmap — ranked suggestions based on credentials and history. It's staffing orchestration, not traditional recruiting.
Do you use AI today?
Core features use rules-based automation: compliance validation, reliability scoring, and filtered broadcasts. Generative AI features — ranked caregiver matching, fill predictions, and an apply assistant — are on the roadmap and clearly labeled as planned.
How does AzuriConnect approach privacy and security?
The platform is built with healthcare security practices in mind — including encryption, audit logging, MFA, and role-based access controls. See our Trust page for details on how we approach privacy and data security.
Caregivers
Caregiver and AzuriCare questions
Questions from caregivers who want flexible shifts, credential tracking, and clear facility expectations.
Do caregivers pay to use AzuriCare?
No. AzuriCare is free for caregivers. You can create a profile, get verified, and apply to shifts without platform fees.
How long does profile verification take?
Most profiles are reviewed within 24 hours after required documents are uploaded clearly. Missing or unreadable files can delay review.
What documents should I prepare first?
Start with your active caregiver credential, CPR/First Aid, government ID, and any role-specific training your target facilities require.
Can I choose where and when I work?
Yes. You set your availability, preferred areas, and shift preferences. You only apply to or accept shifts that fit your schedule.
How do check-in and reliability scores work?
AzuriCare records shift check-in/out and completion history. Reliable attendance and strong feedback support a stronger profile with providers.
What happens if my credential expires?
You receive alerts before expiration. If a required document expires, affected shift eligibility can be restricted until you upload an updated document.
Supported Living
Supported Living and DDA provider questions
Questions for multi-site teams standardizing role requirements, eligibility records, and staffing documentation.
Is AzuriConnect a staffing or supported living agency?
No. AzuriConnect is a SaaS platform, not an agency. You retain full responsibility for hiring, supervision, care delivery, and DDA compliance. AzuriConnect supports workflow enforcement and documentation.
How does AzuriConnect help with DDA compliance?
AzuriConnect helps you enforce role-specific requirements, track credentials across multiple caregivers, show eligibility at the time of each shift, and demonstrate consistent systems during reviews. This supports good-faith compliance practices.
Can we manage multiple sites or clients?
Yes. AzuriConnect supports multi-site organizations, shared caregiver pools, and standardized requirements across programs. Permissions can be assigned by role.
How does this help with delegated tasks?
You can require additional documentation for certain roles, block caregivers from shifts they are not approved for, and show clear decision records if reviewed. This supports delegation oversight without manual tracking.
Does AzuriConnect replace our schedulers?
No. AzuriConnect does not replace scheduling staff. It ensures that whoever is scheduled is eligible and that the decision is documented.
Do caregivers pay anything?
No. Caregivers are always free to use the platform. This improves caregiver trust and supply without labor-related fee risks.
Still deciding how AzuriConnect fits?
Compare provider workflows, caregiver onboarding, pricing, and security before you start.